One of Our Differences – Interviewing with Clients

At Always There Home Care, we strongly encourage the client (normally the adult children of the person receiving care) to interview with two or three caregivers before the care actually begins. This is a very important aspect of our care, because it helps to find a personality match between the caregiver and person receiving care. A personality match helps ensure that the client will be cared for not only physically, but also mentally, emotionally, socially, and spiritually. The interview between client and caregiver aids in our holistic approach to care.

The interview between the client and potential caregivers allows the caregivers to become aware of the expectations of care. The client is able to talk about the person receiving care and their likes, dislikes, routines, and physical health. The interview between the client and potential caregivers allows us to see if there may be possible personality conflicts between the client and caregiver. After the interview, the owner, Jeff Bond, can talk with the client and together they can pick a suitable caregiver.

Thus far, this method of hosting and interview between clients and caregivers has been successful. The client and caregiver tend to feel more comfortable after all the client needs and expectations have been laid out and the caregiver is aware of what they need to do in order to provide optimal care for the client. Always There Home Care views this interview as an essential part of the caregiving process because placing the right caregiver into the home begins with this process, and optimal care and client happiness is, after all, our main goal.